Privacy Policy
We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.
Information We Collect
Personal Information
- Account Information: Name, email address, phone number, profile picture
- Professional Details: Skills, experience, certifications, work history
- Payment Information: Banking details for payments (securely processed by third-party providers)
- Communication Data: Messages, support requests, feedback
Usage Information
- Activity Data: How you use our platform, features accessed, time spent
- Device Information: IP address, browser type, operating system
- Location Data: General location for event matching (with your consent)
How We Use Your Information
Core Services
- • Matching volunteers with events
- • Processing payments
- • Facilitating communication
- • Managing bookings
Platform Improvement
- • Analyzing usage patterns
- • Improving recommendations
- • Enhancing security
- • Developing new features
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Event Organizers: When you apply for events, relevant profile information is shared with organizers
- Service Providers: Third-party services for payments, analytics, and communication (under strict data protection agreements)
- Legal Requirements: When required by law, court order, or to protect rights and safety
- Business Transfers: In case of merger, acquisition, or asset sale (with user notification)
Your Privacy Rights
Access & Review
Request access to your personal data and review what information we have
Correction & Update
Update or correct any inaccurate or incomplete information
Deletion
Request deletion of your personal data (subject to legal requirements)
Data Security
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
- • SSL/TLS encryption
- • Secure data centers
- • Regular security audits
- • Access controls
Operational Safeguards
- • Employee training
- • Limited data access
- • Incident response procedures
- • Regular backups
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
General Privacy Questions
Email: privacy@fieldit.com
Response time: Within 48 hours
Data Subject Requests
Email: data-requests@fieldit.com
Response time: Within 30 days
Questions About Your Privacy?
We're committed to transparency and protecting your privacy. Don't hesitate to reach out if you have any questions or concerns.