Get in Touch
Have questions? Need assistance? Want to explore partnership opportunities? Our team is ready to help you make the most of FieldIt.
Choose Your Contact Method
Select the best way to reach us based on your needs. We're committed to providing timely and helpful responses.
Email Support
Get help with your account, events, or general questions
support@fieldit.com
Response within 24 hours
Business Inquiries
Partnership opportunities, enterprise solutions, and media
business@fieldit.com
Response within 48 hours
Technical Support
Platform issues, bugs, and technical assistance
tech@fieldit.com
Priority support available
Safety & Trust
Report safety concerns or trust-related issues
safety@fieldit.com
24/7 emergency support
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Let's Start a Conversation
We're passionate about helping you succeed with FieldIt. Whether you're an organizer planning your first event or a volunteer looking to grow your career, we're here to support you.
Response Time
Within 24 hours on business days
Global Support
Available in multiple languages
Privacy Protected
Your information is always secure
Prefer to call? Our phone support is available Monday to Friday, 9 AM - 6 PM IST.
Quick Help
Find answers to common questions before reaching out.
How do I create my first event listing?⌄
Simply sign up as an organizer, complete your profile verification, and use our event creation wizard to post your first opportunity. Our team reviews all listings within 24 hours.
When do volunteers get paid?⌄
Payments are processed within 48 hours after event completion and organizer approval. Funds are transferred directly to the volunteer's registered bank account or digital wallet.
What if there's an issue during an event?⌄
Contact our 24/7 safety support at safety@fieldit.com or use the emergency contact feature in the app. We have protocols in place to handle any situation quickly and professionally.
Can I modify or cancel my event after posting?⌄
Yes, you can edit event details up to 48 hours before the start time. Cancellations require at least 24 hours notice to avoid fees. Volunteers will be automatically notified of any changes.
Still need help?
Visit Help CenterReady to Get Started?
Join thousands of organizers and volunteers who are already creating amazing events together. It takes less than 5 minutes to get started.