🍪 How we use cookies and tracking

Cookie Policy

This Cookie Policy explains how FieldIt uses cookies and similar technologies to enhance your experience on our platform.

Last updated: October 5, 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our platform.

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Store Data

Remember your preferences and settings

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Analyze Usage

Help us understand how you use our platform

Improve Performance

Make our website faster and more efficient

Types of Cookies We Use

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Essential Cookies

These cookies are necessary for the website to function and cannot be switched off.

  • Authentication: Keep you logged in as you navigate the platform
  • Security: Protect against fraudulent activity and maintain security
  • Functionality: Remember your language and region preferences

Performance Cookies

These cookies help us understand how visitors interact with our website.

  • Analytics: Google Analytics to measure website traffic and usage
  • Page Performance: Monitor page load times and identify issues
  • User Behavior: Understand which features are most popular
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Functional Cookies

These cookies enable enhanced functionality and personalization.

  • Personalization: Remember your dashboard layout and preferences
  • Chat Support: Enable customer support chat functionality
  • Social Media: Integration with social media platforms
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Marketing Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness.

  • Advertising: Show you relevant ads based on your interests
  • Retargeting: Show FieldIt ads on other websites you visit
  • Campaign Tracking: Measure the effectiveness of our marketing campaigns

Third-Party Services

We use several third-party services that may set their own cookies:

Analytics & Performance

  • Google Analytics: Website usage statistics
  • Hotjar: User behavior analysis
  • Firebase: App performance monitoring

Communication & Support

  • Intercom: Customer support chat
  • Mailchimp: Email marketing
  • Twilio: SMS notifications

Managing Your Cookie Preferences

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Cookie Settings

You can manage your cookie preferences through our cookie consent banner or in your account settings.

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Browser Settings

You can also control cookies through your browser settings. Note that disabling cookies may affect functionality.

Cookie Duration

Session Cookies

These cookies are temporary and are deleted when you close your browser.

  • • Authentication tokens
  • • Shopping cart contents
  • • Form data

Persistent Cookies

These cookies remain on your device for a set period or until manually deleted.

  • • Remember login (30 days)
  • • User preferences (1 year)
  • • Analytics data (2 years)

Policy Updates

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make significant changes, we will notify you through our website or via email. We encourage you to review this policy periodically.

Questions About Cookies?

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Privacy Team

Email: privacy@fieldit.com

For cookie and privacy questions

Technical Support

Email: support@fieldit.com

For technical assistance

Take Control of Your Privacy

We believe you should have full control over your data and privacy settings. Manage your preferences anytime through your account settings.

View Privacy Policy